All customers must be 18 years or older to purchase vaping products from our store, both online and in person. We conduct age verification checks for all purchases in compliance with UK law.

Yes, all products sold at Wizard World of Vaping are 100% genuine. We source directly from authorized manufacturers and distributors to ensure you receive authentic, high-quality vaping products that meet all safety standards.

If you're new to vaping or looking to upgrade, our knowledgeable staff can help you find the perfect device based on your preferences and experience level. Visit our store for personalized recommendations or contact our customer service team online for guidance.

Yes! We welcome you to visit our store located at 228 Mitcham Road, Croydon, Surrey CR0 3JJ. Our friendly and knowledgeable staff are available to assist you with product selections, answer questions, and provide demonstrations. We're open [insert your store hours here], and there's no better way to explore our extensive range of vaping products than in person.

Yes, most of our devices come with a manufacturer's warranty. Warranty periods vary by brand and product, so please check the product description or ask our staff for specific warranty information.

We offer same-day dispatch for orders placed before 2 PM, next-day delivery across the UK, and free shipping on all orders over £60. Standard delivery typically takes 1-3 business days.